Why should I use AirportlinkM7?
AirportlinkM7 gives you a choice to save time. You can
save up to 88% on travel time in peak hour, leaving you more time
for the things that are important to you. Whether your
journey is for work, travel, entertainment or getting home to the
family, AirportlinkM7 connects:
- CLEM7 Tunnel at Bowen Hills
- Inner City Bypass and local road network at Bowen Hills
- the northern arterials of Gympie and Stafford Roads at
- Sandgate Road at Toombul, and
- East-West Arterial Road leading to the Airport and Australia
AirportlinkM7 connects more than just roads. Brisbane enjoys a
multitude of business and leisure destinations which are visited by
thousands of people every day including Brisbane Airport, northern
suburbs, City, Fortitude Valley, South Bank and beyond.
Why are the tolls changing?
BrisConnections announced in June 2012 that in order to
introduce AirportlinkM7 to Brisbane motorists, it would implement a
staged approach to charging full tolls.
This strategy was put into place after 18 months of
Motorists told us that they wanted the toll price to gradually
increase to the full toll allowable by the State Government under
the concession deed.
The first three months were free to people with a tolling
account, then tolls for cars were introduced at $2.00 for the
shorter trips and $2.50 for the long trip.
The third part of this strategy is now in place. Tolls for
cars are now still discounted. The charges are $2.90 for the two
shorter trips (Bowen Hills to Kedron and Kedron to Toombul) and
$3.75 for the long trip (Bowen Hills to Toombul).
These discounted prices will be in place for six months until 17
October when full tolling will occur.
here for full the media release from 28 June 2012 for more
Where does the road go?
AirportlinkM7 connects CLEM7 Tunnel, Inner City Bypass and
local road networks at Bowen Hills, to the northern arterials of
Gympie and Stafford Roads at Kedron, Sandgate Road at Toombul and
East-West Arterial leading to the Airport. See the pull out map on
the edge of your computer screen or take a virtual drive
What is BrisConnections' role?
BrisConnections' successfully tendered to the Queensland
Government to design, construct, operate, maintain and finance the
AirportlinkM7 project. It has a 45-year concession from
2008 to build and operate AirportlinkM7. See brisconnections.com.au.
Where can I find AirportlinkM7's office?
The AirportlinkM7 Operations and Customer Service
Centre is located at 1 Clarence Road, Kedron, just off
Stafford Road. See our full contact details here.
How does video tolling work?
AirportlinkM7 will use the latest Automatic Number Plate
Recognition (ANPR) system available in Australia.
The system takes multiple images of each vehicle from the front,
rear and overhead. It uses multiple OCR (Optical Character
Recognition) engines and image fingerprinting technology which
enables it to learn from manually verified reference
images taken of every vehicle. Its accuracy improves the more times
it reads a number plate.
By cross referencing registration information against
lists of duplicate or difficult to read plates (particularly
personalised plates), the new ANPR system will also be
able to determine the state of registration. This provides a more
thorough process than earlier generation OCR systems.
to ensure this information is protected.
Can I use my tag in other vehicles?
Yes, an AirportlinkM7 tag can be exchanged between vehicles,
however the vehicle needs to be registered on the account.
Please note that multiple licence plate numbers can be registered
at no cost on the one account.
Simply login to your AirportlinkM7 account, select the "Vehicles"
button on the left hand side of the screen. Click on "Add
Vehicle" and enter your vehicle details, then confirm by clicking
"Add Vehicle" a further time and you're done.
If a tag is regularly exchanged across multiple vehicles,
we encourage customers to ensure it is correctly installed and
functioning and the account has sufficient funds to cover the cost
of each trip.
Can I travel on AirportlinkM7 if my account is with another provider?
If you have an existing tag or video account arrangement with
another tolling company, you can use AirportlinkM7.
The toll will automatically be charged to your account
with your toll provider. Video matching fees may apply where a tag
is not in use.
Can anyone use AirportlinkM7?
Most vehicles are able to use AirportlinkM7 including cars,
motorcycles, light commercial vehicles and heavy commercial
vehicles. However, some vehicles are not permitted by State
law to use AirportlinkM7. These include:
Over dimension vehicles
Note: the height limit for the tunnel is 4.6 metres.
Dangerous goods vehicles
Any vehicles that are required to display a dangerous goods
placard are not permitted in the tunnel. Signage at the
entrance of the tunnel clearly states that any vehicles carrying
dangerous goods are prohibited from using the tunnel.
Image recognition technology will be used to identify any
offending vehicles and this information may be provided to the
authorities for enforcement action.
Also not permitted in the tunnel are:
It is recommended that vehicles carrying livestock do not use
the tunnel as it presents unexpected variables in height and
carries the risk of animal waste being dropped in the tunnel.
*Domestic animals, secured in a vehicle, are exempt.
I have a rental car - how do I pay the toll?
If you have travelled on AirportlinkM7 and have not made any
prior arrangement with AirportlinkM7 or your rental car
company, you have up to 3 business days to pay the toll
with AirportlinkM7 See Pay a toll.
If 3 business days have passed since travel, please
contact your rental car company directly to report the missed toll
payment and find out about their policy on toll violation.
Toll Notices are issued to the registered owner of the
vehicle, in this case, the rental car company and you will need to
arrange payment with them directly.
Keep proof of payment as this will assist in any administration
overlap where you have paid your toll and the rental car company
has yet to receive the Toll Notice.
AirportlinkM7 will not be responsible for reimbursing any
administration fees or charges applied by a rental car company for
non-payment of tolls.
What speed can I travel on AirportlinkM7?
The speed limit in the tunnel is 80 km/hr unless otherwise
signposted, while the on/off ramps are 60 km/hr.
In the event of an incident such as a vehicle breakdown,
collision or a delay, reduced speed limits may be applied to
ensure safe operation of the tunnel while the incident is
managed. Variable speed, messaging and lane use signs will be
used to advise and direct motorists or will be broadcast
through your radio .
See Tips on
driving in a tunnel.
What should I do if I break down in the tunnel?
If your vehicle breaks down or you are involved in an
accident, stay in your vehicle if it is safe to do so. If possible
turn on your hazard lights.
AirportlinkM7 is monitored 24 hours, seven days a week and in
the event of an incident, a response crew will be
dispatched to assist you.
Please listen for messages from the AirportlinkM7 tunnel
operator which will be broadcast through your radio or through
the tunnel public address (PA) system.
You can contact the operator by using the Motorist Emergency
Telephones mounted on the tunnel wall at 60 metre intervals.
See Tips on
driving in a tunnel.
Are there speed cameras in the tunnel?
Speed and traffic enforcement on AirportlinkM7 is the
responsibility of the Queensland Police Service, with speed cameras
operating in the tunnel to assist with safe driving conditions.
Fixed speed cameras are used at a number of locations
within AirportlinkM7. The Queensland Police Service is also
making provision to accommodate 'Point to Point' speed detection
capability at a later date.
Enquries about traffic infringements should be made directly
with the Queensland Police on 1300 360 610.
Why do I need my radio turned on when travelling in AirportlinkM7?
AirportlinkM7 features a radio rebroadcast system which enables
tunnel operators to broadcast messages over a vehicle's AM or FM
radio band. This is a safety feature that allows the tunnel
operators to transmit safety messages, advisory information and
instructions in the case of changed traffic conditions or an
How is AirportlinkM7 ventilated?
AirportlinkM7 is fitted with a mechanical ventilation system
that directs the flow of air from the tunnels towards three
ventilation station outlets. Air quality is monitored inside and
outside the tunnels to ensure that the mechanical ventilation
system is functioning effectively. The monitoring
results are uploaded to this website for public viewing on a