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You are here : Home  /  Accounts & passes  /  Prepaid account
 

Prepaid account

Why get a prepaid account?

 
  • No set up fees
  • Have more than one vehicle on the account
  • SMS recharge option
 

A prepaid account can be opened for personal and business use. A prepaid account has no set-up fees. It requires a minimum pre-payment of $25 which will be used for tolls and fees only. Your account balance never expires however your account must be kept in credit at all times.

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The facts

 

Who is this for?

For regular users of toll roads whether this is for personal or business use.  Or alternatively, you may be an occasional user that prefers a set and forget approach to paying for tolls.

 

What toll roads can I travel on?

Unrestricted travel on all toll roads within Australia.  All toll charges will appear on your account.

 

What is involved in set up?

You will need to open an account with an opening balance of $25 in prepaid tolls, along with your contact and vehicle details. There are no set up fees.

 

What is the expiry on toll credit?

A prepaid account balance never expires. However your account must be in credit at all times.

 

Do I need a tag in my vehicle?

Vehicles can be detected by either video, where an image is taken of your vehicle licence plate number, or the use of a tag mounted on the windscreen of your vehicle.   In both instances, you can travel on all Brisbane toll roads. The choice is yours.

 

Video

  • Video tolling alleviates the need for mounting a tag in your vehicle and is an option if you travel mostly on AirportlinkM7.
  • AirportlinkM7 will not charge video matching fees for reading your vehicle licence plate number for travel on AirportlinkM7, however other toll road operators may.

 Tag

  • A tag should be considered if you are likely to travel regularly on other toll roads and you do not want to pay an additional fee for reading your vehicle licence plate.
  • An AirportlinkM7 tag will be supplied at no cost and can be requested at the time of setting up your account or at a time in the future.
  • An AirportlinkM7 tag can be exchanged between vehicles, however the vehicle needs to be registered on the account.
 

How many vehicles can I register?

A minimum of 1 vehicle is required to set up a prepaid account. There is no limit to the number of vehicles per account.

 

How do I recharge?

When signing up for an account, you will have the choice of automatic or manual recharge.
Automatic recharge

  • Credit/debit card or direct debit: A minimum account balance of $12 is set for the account and when this is reached it will then trigger a recharge.  Recharge values start from $25.
  • Qpay SMS alert option: You will be sent an SMS asking you for permission to recharge your account with your registered credit card when your account reaches its minimum balance amount.

Manual recharge

  • Online by logging into your prepaid account at airportlinkM7.com.au.
  • In person at our Customer Service Centre.
  • Phone 1300 11 33 30 and speak to one of our Customer Service Team.
 

How do I update my account details.

  • Online by logging into your prepaid account at airportlinkM7.com.au.
  • In person at our Customer Service Centre.
  • Phone 1300 11 33 30 and speak to one of our Customer Service Team.
 

How do I monitor my toll activity?

You can view your transactions online at any time by logging into your account. AirportlinkM7 will send you a notification, by your preferred contact channel, to advise that your statement is available from our website for download.

 

What are the toll costs and fees?

Tolls and fees charged to this account are determined by the vehicle type and toll road used. AirportlinkM7 does not charge video matching fees to AirportlinkM7 account holders for travel on its road. Other toll roads within Australia may charge additional fees if you do not use a tag.  Account holders who request additional statements by mail will be charged a fee. See Toll pricing and charges.

 

What are the terms and conditions?

 
 

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Which is right for me?
 

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