We want your experience with AirportlinkM7 to be hassle free and to provide you the time savings that will make a difference in your day. To do this, you can expect us to:

• Provide friendly and efficient customer service
• Offer you a choice of communication channels
• Take care to protect your personal information
• Provide you a choice of options to pay your toll
• Provide a safe driving environment
• Welcome all your enquiries and feedback
• Act immediately on your concerns and advise you of progress
• Schedule tunnel maintenance at times that avoid peak hour traffic
• Respond promptly to any incidents in a safe and professional manner
• Continually review and improve the ways we do things to make it better for you

We stand behind our promises and will publish our performance on this website every 12 months.